Azvelia — Terms of Service

Last updated: 13 October 2026

1. Overview

Welcome to Azvelia. These Terms of Service govern your use of our website and the purchase of products offered through our online store.

Azvelia offers artificial and fashion jewellery, including selected premium American Diamond (AD) and Cubic Zirconia (CZ) designs. By visiting our website or placing an order, you agree to these terms and any applicable policies published on our website.                     

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally permitted to enter into a purchase agreement under the laws applicable to you.

You agree not to use our website for unlawful purposes, interfere with its operation, or attempt to misuse our services.

3. Product Information

We make reasonable efforts to display our jewellery, product descriptions, colours, sizes, and other details as accurately as possible.

Actual colours and appearance may vary slightly depending on lighting, photography, and your device's screen settings. Customers should review product descriptions and material information before placing an order.

4. Pricing and Orders

All prices, applicable taxes, shipping charges, and other fees will be communicated through the relevant product or checkout information.

Placing an order constitutes a purchase request. Orders are subject to confirmation, product availability, and applicable payment and delivery requirements.

If an order cannot be fulfilled or requires clarification, we will contact the customer using the details provided at checkout.                                                                                 

5. Payments

Customers must provide accurate billing and payment information when placing an order.

Available payment methods and any applicable charges will be displayed at checkout. Orders may be delayed or cancelled where payment cannot be verified or processed, subject to applicable law.

6. Shipping and Delivery

Azvelia currently plans to fulfil orders through shipping arrangements originating in India, including deliveries intended for customers in Dubai, United Arab Emirates.

Delivery estimates, shipping charges, and any applicable duties or taxes will be communicated where relevant. Delivery timelines are estimates and may be affected by customs clearance, carrier operations, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery details and should review the shipping information displayed at checkout.

7. Returns, Refunds, and Incorrect Orders

Our Return and Refund Policy explains how customers can request assistance with damaged, defective, or incorrect products.

Customers should review that policy before placing an order. Nothing in these Terms of Service limits any mandatory consumer rights available under applicable law.

8. Intellectual Property

Unless otherwise stated, website content created for Azvelia, including our brand identity, original text, graphics, and other materials, is owned by or used with permission by Azvelia.

You may not reproduce, distribute, or commercially use protected website content without the relevant owner's permission.

Product photographs, designs, and other third-party materials remain subject to their respective owners' rights.

9. Website Availability

We aim to keep our website available and functioning properly but cannot guarantee uninterrupted access. Maintenance, technical issues, or circumstances beyond our control may temporarily affect availability.

10. Limitation of Liability

To the extent permitted by applicable law, Azvelia will not be responsible for indirect or consequential losses arising from the use of our website.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including mandatory consumer rights.

11. Privacy

Personal information collected through our website will be handled in accordance with our Privacy Policy and applicable data-protection laws.

12. Changes to These Terms

We may update these Terms of Service when our business practices, website features, or legal requirements change. The updated version will be published on this page with a revised date where appropriate.

Changes will apply as permitted by applicable law.

13. Governing Law

These terms are subject to applicable laws and mandatory consumer protections. The governing law and any applicable dispute-resolution arrangements will be specified consistently with Azvelia's legal business structure and applicable requirements.

14. Contact Information

For questions about these Terms of Service, orders, or our products, contact:

Azvelia Customer Support